QUALIFICATION/CERTIFICATION
Tourism with Business Award Level 5 5M5011
Duration: 1 year
Fee: €50
WHAT WILL I STUDY?
Customer Service
Reception & Front Office Skills
Word Processing
Principles and Practice of Selling
Tourism Principles & Practice
Tourism Information & Administration
Personal & Professional Development
Travel Agency Service Skills
Cabin Crew Operations
French/Spanish (option)
Please note the modules listed may vary occasionally
HOW WILL I LEARN?
You will have a mixture of classroom-based modules, customer service skills and role play practice. You will have opportunities to develop skills such as teamwork, communications and time management. There will also be opportunities for relevant work experience. You will be expected to complete assignments and exams throughout the year. Course work will consist of a combination of onsite & online learning. Visits are also arranged to businesses and events during the year.
HOW WILL I BE ASSESSED?
A full Award is granted on passing the relevant QQI components. You will be assessed throughout and at the end of the year (Continuous Assessment). On successful completion of each QQI component, you will be awarded a Pass, a Merit, or a Distinction grade.
WHAT WE WOULD LIKE FROM YOU!
If you are enthusiastic about working in the tourism and hospitality sector, this course offers extensive customer service and front office reception skills training.
CAREER/PROGRESSION OPPORTUNITIES
On completing this award, students secure employment in areas such as business administration, customer service, hotel and hospitality sectors, and tourism businesses.
This QQI award also provides progression routes to further third level studies in the tourism and hospitality sector, details of which can be found here.
ENTRY REQUIREMENTS
A student over 16 years seeking entry to this programme does not need a previous formal qualification. Should the student have previous qualifications, one of the following may be advantageous for admission to the programme:
Leaving Certificate/LCA
QQI Level 4 Award
Students who may not have formal academic requirements but who have the ability to successfully participate on the course will be considered. (RPL Recognition of Prior Learning)
Mature applicants welcome
If English is not your first language you may be asked to complete an English assessment
Enquiries: miriam.gargan@marino.cdetb.ie
APPLY FOR THIS COURSE NOW
Reasons for Choosing Cathal Brugha FET College
+ The College is easy to get to on the Bus, Luas & DART
+ My classmates are good fun & lovely to be around
+ The teachers are very helpful & caring in the sense that they wouldn’t move on unless everyone understood the topic
+ The courses are a great gateway to amazing career opportunities
+ The college has a great atmosphere and if you have a problem there’s always someone there to help you