QUALIFICATION/CERTIFICATION
Tourism with Business Level 5 (5M5011) and The International Academy of Travel (IAOT) Diploma.
Duration: 1 year
Fee: €50
Modules List
QQI Level 5
Tourism Principles & Practice
Tourism Information & Administration
Travel Agency Service Skills
Customer Service
Reception & Front Office Skills
Word Processing
Personal & Professional Development
French/Spanish (option)
International Academy of Travel Diploma
Cabin Crew & Check in Training (Ready-for-Take Off)
GDS Amadeus Flight Booking & Reservation System
Cabin Crew Operations
*Please note the modules listed may vary occasionally
HOW WILL I LEARN?
You will have a mixture of classroom-based modules, customer service skills and role play practice. There will also be opportunities for relevant work experience. You will be expected to complete assignments and exams throughout the year. Course work will consist of a combination of onsite & online learning. Site visits are also arranged specific to understanding employment in areas such as: Cabin Crew, airport operations, tourism businesses and travel agencies.
HOW WILL I BE ASSESSED?
A full Award is granted on passing the relevant QQI components. You will be assessed throughout and at the end of the year (Continuous Assessment). On successful completion of each QQI component, you will be awarded a Pass, a Merit, or a Distinction grade.
The IAOT Travel Diploma is assessed externally.
WHAT WE WOULD LIKE FROM YOU!
If you are enthusiastic about working in the airline, travel or hospitality sectors, this course offers you a wide range of career options.
CAREER / PROGRESSION OPPORTUNITIES
On completing this award, students secure employment is areas such as: airline cabin crew and ground crew, airport operations, travel agencies, tour operators, hotels, and hospitality sectors.
“I have secured a job with Swissport as a Passenger Services Agent. I am responsible for check-in and boarding for many airlines. The knowledge I gained from the course really helped me to secure this role.” — ALEXANDRIA
“I successfully secured a role in the Travel Department as a Sales Executive. I book trips, handle customer queries, both over the phone and face-to-face, and so much more. I am thrilled to have succeeded and secured this role with such a brilliant company.” — CHRISTINA
“Since I graduated, I started my aviation career in Swissport as a Customer Service Agent, where I was successful in getting promoted to Customer Service Lead agent for British Airways, Finnair, to name a few.”— CAITLIN
This QQI award also provides progression routes to further third level studies in the Tourism & Hospitality sector, details of which can be found here.
ENTRY REQUIREMENTS
A student over 16 years seeking entry to this programme does not need a previous formal qualification. Should the student have previous qualifications, one of the following may be advantageous for admission to the programme:
Leaving Certificate/LCA
QQI Level 4 Award
Students who may not have formal academic requirements but who have the ability to successfully participate on the course will be considered. (RPL Recognition of Prior Learning)
Mature applicants welcome
If English is not your first language you may be asked to complete an English assessment
Enquiries: miriam.gargan@marino.cdetb.ie